Refund Policy
Course Adjustment:
- Athena’s Homeschool Academy educators work with families to adjust the content to fit the student’s ability level as described in our Student Success Plan. If the course needs to be adjusted to fit your student’s level or learning style, contact the instructor as soon as possible. If after working with the course instructor, you find the course is not working for your student, email Dr. Kirsten at at least 24 hours before the third webinar. Students are welcome to move to another course before the course’s third webinar or before the first webinar of the third week.
Families paying by PayPal, credit card, or debit card:
Course fees include:
- 5.07% non-refundable portion is added to courses over $100.00.
- 6.14% non-refundable portion is added to courses under $100.00.
- On-Demand, Self-Paced Learning Courses, see below.
Examples:
- 32-week $628.30 courses: $30.30 is non-refundable.
- 16-week $314.15 courses: $15.15 is non-refundable.
- 8-week $157.07 courses: $7.57 is non-refundable.
- 6-week $120.00 courses: $5.76 is non-refundable.
Of the refundable portion of the course cost, 90% is refundable if a refund request is submitted to Dr. Kirsten at :
- At least two weeks (14 days) prior to the first live webinar.
- In the case of a course that does not have a webinar, before the content classroom is accessed.
After that date, of the refundable portion of the course cost, course fees are 50% refundable if a refund request is submitted to Dr. Kirsten at :
- Before the third live webinar begins or before the first webinar of the third week.
- In the case of webinars occurring every other week, this would be six days following the second webinar.
- In the case of a course that does not have a webinar, after the first week of information is posted.
After that time, no refunds are available for any reason.
- Families accidentally submitting a duplicate charge for a course (e.g. signing their child up for the same course twice) may receive a 95% refund for the duplicate charge only. The other 5% is retained to cover PayPal’s refund charge.
- In the unlikely event that a course is canceled, 100% of the cost of the course (including the non-refundable portion) is returned to the family.
Families paying by voucher:
- Refer to the refund information located on the form in the Voucher Enrollment Room – Pay by Voucher online classroom.
- Independent Learning Courses, see below.
On-Demand, Self-Paced Learning Courses:
- Fees received for On-Demand, Self-Paced Learning Courses are non-refundable. However, students may move and apply the course funds to another course within five days of enrollment provided less than 75% of the course has been accessed.
Please note:
- 24 hours’ notice is required before canceling a tutoring session to qualify for rescheduling a session. Without 24 hours’ notice, the missed session will be charged as a session.
- Non-refundable fees are non-refundable (except in the event of a cancellation) and may not be used for or transferred to any other application. Any funds not used by our team will be applied to our scholarship fund for families in need.